STATEMENT OF PURPOSE (SUMMARY)

The Nature of the Service

Libertycare (Home Care Service) Ltd provides a personalised caring service for the elderly, housebound and disabled whereby their quality of life is maintained and extended, enabling them to remain in their own homes with dignity and self respect.

The Registered Manager or Care Manager is available during office hours and a duty manager/responsible person is on call for staff and clients outside normal office hours.  The service is available from 7.00 a.m. to 10.00 p.m. 365 days a year.

A senior manager will meet new clients prior to the start of the service to agree the range of care services, when they will commence and the times and duration of staff attendance.  If an urgent visit is required, this may be undertaken by an experienced Senior Carer.
Libertycare's care staff possess a range of care skills and some have obtained, or are working towards obtaining, National Vocational Qualification Level 2 or 3 in Care.  Staff have also been trained in dealing with specific issues such as Alzheimers, Parkinsons and Dementia as well as caring for people with learning disabilities.

Service Aims

Libertycare aims to provide a range of personal and social care services to elderly, housebound and disabled clients within both private and public sectors which are designed to support individual people living in their own homes and to assist and improve their quality of life.

Objectives and Philosophy of Care

In support of its aims, Libertycare is committed to the following key objectives and philosophy:-

• To relieve the stresses experienced by clients who have care needs as a result of disability, illness or age, and to support informal carers by offering a personal care service through the provision of community care workers;